Overview
This website is operated by TBN Trade LLC under the brand name Sylvie West. Throughout the site, the terms “we,” “us,” and “our” refer to Sylvie West and TBN Trade LLC.
By visiting sylviewest.com and/or purchasing from us, you agree to be bound by these Terms of Service and any additional policies referenced on our website.
If you do not agree to these terms, please do not use our website or services.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian.
You may not use our products or services for any unlawful or unauthorized purpose.
Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colors, measurements, and other information displayed on our website are accurate.
However, actual colors may vary slightly due to screen settings, lighting, photography, and normal manufacturing variations.
Measurements are approximate and slight variations may occur.
We reserve the right to modify, discontinue, or limit the availability of products at any time.
Pricing
Prices displayed on our website are shown in the currency indicated at checkout.
Prices, promotions, and discounts may change without prior notice.
Orders
We reserve the right to refuse, cancel, or limit an order where we reasonably believe it may be fraudulent, unauthorized, inaccurate, or otherwise in violation of these Terms.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Customers are responsible for providing accurate billing, shipping, and contact information.
Shipping and Delivery
Orders are generally processed within 1–3 business days.
After processing and dispatch, standard shipping typically takes 5–10 business days.
Delivery times are estimates and may be affected by carrier operations, customs, weather, destination, or other circumstances outside our reasonable control.
Please see our Shipping Policy for additional information.
Returns and Refunds
Eligible items may be returned within 30 days of delivery, subject to the conditions in our Return & Refund Policy.
Customers are responsible for return shipping costs unless the item received is damaged, defective, incorrect, or otherwise required by applicable law.
Approved refunds are generally processed within 7 business days after the returned item has been received and inspected.
Shipping Information
Customers are responsible for entering a complete and accurate shipping address.
If you notice an error after placing an order, contact us as soon as possible at contact@sylviewest.com.
We cannot guarantee that changes can be made after an order has entered processing or has been shipped.
Intellectual Property
Unless otherwise stated, all content on sylviewest.com, including text, images, graphics, logos, product names, designs, and layouts, belongs to or is licensed to Sylvie West.
Content may not be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.
Third-Party Services
We may use third-party providers for ecommerce services, payments, shipping, analytics, advertising, and other business functions.
These providers may have their own terms and privacy practices.
Prohibited Uses
You may not use our website or services:
- For unlawful or fraudulent purposes;
- To violate intellectual property rights;
- To transmit viruses or malicious software;
- To interfere with website security or operation;
- To collect information about others without authorization;
- To engage in deceptive or abusive conduct.
Limitation of Liability
To the fullest extent permitted by applicable law, Sylvie West and TBN Trade LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms limits rights or remedies that cannot legally be excluded.
Governing Law
These Terms are governed by applicable laws of the United States and the State of Colorado, without limiting mandatory consumer protections that may apply based on the customer's location.
Changes to These Terms
We may update these Terms of Service periodically.
The latest version will be published on this page.
Contact Information
Sylvie West
Operated by TBN Trade LLC
1942 Broadway Ste 314C
Boulder, CO 80302
United States
Email: contact@sylviewest.com
Website: sylviewest.com