This Privacy Policy describes how Sylvie West, operated by TBN Trade LLC, collects, uses, and shares personal information when you visit or make a purchase from sylviewest.com, contact us, or otherwise interact with our services.
Information We Collect
Depending on how you interact with us, we may collect information including:
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Name;
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Email address;
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Telephone number;
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Billing and shipping address;
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Order details and purchase history;
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Return and refund information;
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Payment transaction information;
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IP address;
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Browser and device information;
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Website usage information;
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Cookies and similar technologies.
Payment information may be processed directly by third-party payment providers. Sylvie West may not receive or store complete payment card details.
How We Use Your Information
We may use personal information to:
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Process and fulfill orders;
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Process payments;
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Arrange shipping and delivery;
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Provide order and tracking updates;
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Handle returns and refunds;
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Respond to customer service inquiries;
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Prevent fraudulent or unauthorized transactions;
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Improve our website and services;
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Analyze website performance;
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Personalize advertising and marketing;
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Comply with legal and regulatory requirements.
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze website activity, and support advertising.
Some of these technologies may be provided by third-party ecommerce, analytics, payment, or advertising providers.
Sharing Personal Information
We may share personal information with service providers where reasonably necessary to operate our business, including:
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Ecommerce platform providers;
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Payment processors;
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Shipping and logistics providers;
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Analytics providers;
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Advertising platforms;
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Fraud prevention providers;
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Customer service providers;
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Professional and legal advisers.
We may also disclose information where required by law or in connection with a merger, acquisition, financing, restructuring, or sale of business assets.
Advertising and Analytics
We may use third-party analytics and advertising services to better understand website usage and provide relevant marketing.
These providers may collect information using cookies or similar technologies according to their own privacy practices.
Marketing Communications
If you subscribe to marketing communications, you may unsubscribe at any time using the unsubscribe link contained in our emails.
Transactional communications concerning your orders, account, shipping, returns, refunds, or customer service are not promotional messages.
Data Retention
We retain personal information for as long as reasonably necessary to operate our business, complete transactions, comply with legal obligations, resolve disputes, and prevent fraud.
Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
However, no internet transmission or storage method can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have rights to:
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Access certain personal information;
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Correct inaccurate information;
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Request deletion;
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Obtain a copy of your information;
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Restrict or object to certain processing;
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Opt out of certain advertising or data-sharing practices.
To submit a privacy request, email contact@sylviewest.com.
We may need to verify your identity before processing certain requests.
Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
International Customers
If you access our services from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy or security practices.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.
Contact Us
Sylvie West
Operated by TBN Trade LLC
1942 Broadway Ste 314C
Boulder, CO 80302
United States
Email: contact@sylviewest.com
Website: sylviewest.com